NRRSL Community Club (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy and Personal Information Protection Act 1998 (NSW).
This policy explains how we collect, use, store, and disclose your personal information when you interact with our website, services, and facilities.
We may collect the following types of personal information:
– Contact information such as your name, phone number, email address, and postal address.
– Membership details, including membership number, date of birth, and identification details.
– Transaction information, including purchases or payments made to us.
– Website usage data, such as IP addresses, browser type, and browsing activity (collected through cookies or analytics tools).
– Other information you voluntarily provide, such as feedback or participation in promotions or surveys.
We collect personal information directly from you when you:
– Join or renew your membership.
– Contact us via phone, email, or our website.
– Visit our venue or participate in our programs, events, or promotions.
– Use our website or social media platforms.
We may also collect limited information from third parties (such as service providers or partner organisations) where permitted by law.
We collect and use personal information for purposes including:
– Managing memberships and club operations.
– Processing payments and transactions.
– Communicating with members, patrons, and visitors.
– Providing services, promotions, and events.
– Complying with legal and regulatory obligations (e.g., under the Registered Clubs Act 1976 (NSW)).
– Improving our services and website performance.
We only use and disclose personal information for the purposes described above or where:
– You have given consent.
– It is required or authorised by law.
– It is necessary to prevent a serious threat to health or safety.
– It is reasonably necessary for enforcement activities.
We may disclose information to:
– Service providers who assist with operations (e.g., IT, marketing, payment processing).
– Regulatory bodies as required by law.
– Partner organisations for jointly run events or promotions (with consent).
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
– Secure servers and password protection.
– Staff training and restricted access to data.
– Regular review of security measures.
When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
You may request access to your personal information or ask us to correct it if it is inaccurate or incomplete. Requests can be made by contacting us at the details below. We may need to verify your identity before processing your request.
Our website may use cookies and analytics tools to improve functionality and user experience. Cookies do not identify you personally, but they help us understand website traffic and performance. You can disable cookies through your browser settings if you prefer.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We may update this policy from time to time to reflect changes in law or our operations. The latest version will always be available on our website.